mentoring programme and a succession
planning exercise. Our Talent Management
and Succession Planning for Critical
Positions, which was implemented in
2014, put in place a Talent Management
Committee consisting of the Group
President, Chief Financial Officer,
Vice-President of Human Resource
and the Business division heads. The
Committee oversees the programme with
half-yearly presentations on the status
of the programme. In 2015, a Talent
Management Framework was put in place
to objectively identify high potentials
amongst our employees and to offer
development opportunities for them in
the area of Management and Leadership.
This more structured and formal
framework ensures that key objectives
of the programme are met and areas of
improvement identified and addressed.
Employee Welfare
We provide on-premise health screenings
for our employees for early detection
of silent killers such as heart diseases,
hypertension and cancers. In 2015, we
held a health screening exercise for our
staff. In total, 124 staff availed themselves
of this programme. Additionally, we
organised health talks, interest groups’
recreational programmes for the overall
well-being of our employees and as a
means of providing relaxation and out-
of-work interaction. Such initiatives
included “fruits day” events, a Christmas
Celebration Luncheon and a company-
wide movie night with family members
and friends.
TeleChoice’s values are an important
component in our relationship with each
other and with external parties. We
reinforce our corporate values of integrity,
commitment, excellence, value creation,
social responsibility and “Fun@Work”
through various staff programmes. We
conducted two new hire check-in sessions
for new staff who joined us in 2015 to
cascade the Vision, Mission and Values for
building a strong corporate culture. A total
of 48 staff attended these workshops.
CORPORATE SOCIAL
RESPONSIBILITY
One of our key corporate values is social
responsibility as manifested by a sense
of charity and compassion. To reinforce
such a value as well as to make a positive
impact on society, particularly on the lives
of the disadvantaged and marginalised, we
sponsored a series of “Lunch Treats for
the Elderly”, funded by staff donations and
matched by TeleChoice. “Lunch Treats for
the Elderly” is an outreach programme of
Dignity Kitchen, Singapore’s first hawker
training school for the disabled and
disadvantaged. In addition to the donation,
TeleChoice staff volunteers gave up their
lunch time to interact, entertain and serve
the lunch guests during selected lunch
sessions. This initiative benefitted both
the elderly from elderly centers located in
different parts of Singapore, and also the
disadvantaged hawkers at Dignity Kitchen.
TeleChoice staff also participated in the
SGX Bull Charge 2015 Charity Run at The
Float in Marina Bay on 13 November 2015
to raise funds in support of Asian Women’s
Welfare Association, Autism Association,
Fei Yue Community Services and Shared
Services for Charities.
SUSTAINING THE ENVIRONMENT
Environmentally-friendly practices are
encouraged within the organisation as a
means of doing our part for environmental
protection and preservation. We minimise
the use of non-essential lighting and
electricity in the office and make concerted
efforts to conserve water and use recycled
paper.
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TELECHOICE INTERNATIONAL LIMITED
2015 ANNUAL REPORT
SUSTAINABILITY REPORT